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How it works

What happens after you get in touch

You don’t need to know in advance which kind of help you need. The first conversation is there to work that out together.

  1. You get in touchBook online, call, write to us — or describe your situation first.
  2. First consultationWe listen and understand your situation.
  3. A planThe right kind of help, at a pace that suits you.
  4. SessionsFor you, your couple or your family — online, and soon in person.
  5. ReviewTogether we look at what has changed.

Confidentiality

What stays between us

What you share is confidential. There is one exception: when a child or another person is at risk, safety takes priority over ordinary confidentiality. We explain this at the first session.

Your first session

Practical details

  • Every session has a fixed length, shown when you book
  • Online by Zoom — in person in Tashkent once our rooms open
  • In Uzbek, Russian or English
  • You can come alone — your partner or the other parent does not need to attend
  • Bring nothing except your questions

Book a consultation